Privacy Policy
Last updated: January 2025
1. Introduction
At FlotaTeic Studios ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our game development services, or engage with our content.
This policy applies to all information collected through our website, mobile applications, game development services, and any other services we provide. By using our services, you consent to the data practices described in this policy.
We are committed to transparent data handling practices and compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- • Contact Information: Name, email address, phone number, postal address
- • Account Data: Username, password, account preferences, profile information
- • Game Development Data: Project specifications, creative briefs, development timelines, technical requirements
- • Communication Data: Messages, feedback, support requests, consultation notes
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- •
- • Usage Data: Pages visited, time spent on pages, click-through rates, referring websites
- • Cookies and Tracking: Session cookies, persistent cookies, analytics data
Third-Party Information
We may receive information about you from third-party sources, including social media platforms, payment processors, analytics providers, and business partners. This information is subject to their respective privacy policies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- • Delivering game development services
- • Processing payments and transactions
- • Providing customer support
- • Managing project communications
Business Operations
- • Improving our services and products
- • Analyzing usage patterns and trends
- • Conducting market research
- • Developing new game technologies
Marketing & Communications
- • Sending promotional materials
- • Personalizing user experience
- • Conducting surveys and feedback collection
- • Inviting to events and webinars
Legal & Security
- • Complying with legal obligations
- • Protecting against fraud and abuse
- • Enforcing our terms of service
- • Resolving disputes and claims
4. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except as described in this policy. We may disclose your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business, including payment processors, cloud storage providers, analytics services, and customer support platforms. These providers have access to your information only to perform specific tasks on our behalf.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request. This includes responding to court orders, subpoenas, or other legal obligations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Consent
We may share your information with third parties when you provide explicit consent for such sharing.
5. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • AES-256 encryption for data at rest
- • Secure server infrastructure
- • Regular security audits and monitoring
Access Controls
- • Role-based access permissions
- • Multi-factor authentication
- • Regular password updates
- • Access logging and monitoring
Operational Security
- • Employee training on data protection
- • Incident response procedures
- • Data backup and recovery protocols
- • Vendor security assessments
Important Notice
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. If we become aware of a data breach that may affect your personal information, we will notify you as required by applicable law.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:
Access and Portability
You have the right to access the personal information we hold about you and receive a copy in a portable format.
Correction and Updates
You can request that we correct, update, or complete any inaccurate or incomplete personal information.
Deletion
You have the right to request the deletion of your personal information, subject to certain legal limitations and retention requirements.
Restriction and Objection
You may request that we restrict processing of your personal information or object to certain types of processing, including direct marketing.
Marketing Preferences
You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law, typically within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and gather information about how our services are used.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- • Session management
- • Security authentication
- • Load balancing
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous usage data.
- • Google Analytics
- • Page performance tracking
- • User behavior analysis
Functional Cookies
Enable enhanced functionality and personalization, such as remembering your preferences.
- • Language preferences
- • UI customization
- • Form data persistence
Marketing Cookies
Used to deliver personalized ads and track the effectiveness of our marketing campaigns.
- • Social media integration
- • Retargeting advertisements
- • Campaign performance
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may impact the functionality of our website. You can also opt out of targeted advertising through industry opt-out mechanisms such as the Digital Advertising Alliance or Network Advertising Initiative.
8. International Data Transfers
FlotaTeic Studios is based in South Korea, but we may transfer, store, and process your information in countries other than your own. These countries may have different data protection laws than your country of residence.
Transfer Safeguards
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by relevant authorities
- • Binding Corporate Rules (BCRs)
- • Certification and codes of conduct
Data Location
- • Primary data centers: Asia-Pacific region
- • Backup storage: Global redundancy
- • CDN distribution: Worldwide presence
- • Cloud partnerships: Major providers
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.
Parental Guidance
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We are committed to protecting the privacy of children and will take appropriate action to remove any unauthorized information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- • Update the "Last Updated" date at the top of this policy
- •
- • Post a prominent notice on our website
- • Obtain your consent for material changes where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
Contact Information
Address
FlotaTeic Studios
Sinchon-ro 451
Changwon, South Korea
Phone
+82 10-4410-8215
info@flotateic.com
Business Hours
Monday - Friday: 9:00 - 18:00 (KST)
Data Protection Officer
For specific privacy-related inquiries, data subject rights requests, or data protection concerns, you may also contact our Data Protection Officer directly.
DPO Contact
dpo@flotateic.com
Response Time
We respond to privacy requests within 30 days
For urgent privacy matters or data breach incidents, please call our emergency hotline at +82 10-4410-8215 during business hours.
12. Regulatory Information
EU Representative
For EU data subjects, we have appointed an EU representative to handle privacy matters:
EU Rep FlotaTeic
Data Protection Services GmbH
Berlin, Germany
Supervisory Authority
You have the right to lodge a complaint with your local data protection authority:
Personal Information Protection
Commission (PIPC)
Seoul, South Korea
Legal Basis
We process your data based on:
- • Contract performance
- • Legitimate interests
- • Legal obligations
- • Consent where required
This Privacy Policy is effective as of January 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.